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Terms and Conditions

Local Shopping With Online Store Catalog

Mobile Paradise in Nagpur utilizes a unique selling model different from other online mobile shops. We show you products online but do not collect payment online. The actual sale does not happen until we bring the order to your address and collect payment physically. We simply provide online catalog of our products on our online store website for you to review and decide. If interested, you add the products in shopping cart and send us order-request. On receipt of your request, we’ll call you on the number provided by you to confirm the request and collect other relevant details. Once confirmed we will deliver the order at the address provided by you within 2 hours. At the time of delivery you may review the products same as you’d do were you to visit our local mobile store in Nagpur. There is no obligation on your part to purchase the product if you do not like it and can politely refuse the delivery.

You will be required to make the payment with cash or credit card at the time of delivery as per your convenience. If you decide to use the finance option, please let us know at the time of order request as this will require additional paper work and 24-48 hours processing time. Mobile Paradise is an initiative taken by us at local level to make mobile shopping as convenient as possible for you using online media. This also helps us to streamline footfalls at our local mobile store in Nagpur by moving the decision making process online and sale point to your address. It helps us to attend to each one of you better. However for those who wish to have the experience of shopping you’re welcome to visit our mobile showroom in Nagpur and receive the same level of personalised customer service.

Business Hours and Holidays

Our local mobile store in Nagpur remains open from Monday to Saturday from 11AM to 9PM. We are closed on Sundays & all national holidays. Business hours for online order are between 11AM-5PM on all working days. Any order received after 5PM will be executed on the following business day.

FREE Shipping and 2 Hour Delivery

We offer FREE delivery on all orders within 2 business hours after the order request is confirmed by calling on phone number provided by you, albeit we receive your order before 5 pm on a working day. Once we receive your order online, we process it immediately as fast as we can and then call your phone number to arrange for delivery. Please note that at present we can only deliver mobile phones and accessories within Nagpur as we are not authorized by manufacture brands to sell the products outside Nagpur city limits. Outsiders will be required to pay a visit to our local store in Nagpur to buy mobile phones. We may refuse delivery of product if we find it unsafe to do so or for any reason.

Model and Price Changes

We’d like all visitors and customers to understand that manufacturers/distributors upgrade their product lines, slash prices, and eliminate models using outdated technology all the time. On the above pretext, manufacturers go on changing cost prices from time to time. Whenever prices go down, we promise to pass the savings on to you. However, if prices go up we may be obliged to increase our price too. In the event of any such price change we will get in touch with you well in time to secure your instructions.

Payments and Ordering

By placing an order online we assume that you have shown an interest in one or more of our products from online catalog on our website. After we process the order at our end, we will call on phone number provided by you to confirm the order and your delivery address. We do not accept any payments online. You pay only when you receive the product. During the order placement you will notify us the mode of payment. If you chose credit card option then you will be charged a 2% additional card processing fee. For all credit card payments you will be required to show your ID proof to delivery person. We will bring the credit card processing machine at your address. If you decide to choose the financing option at the time of order placement then please note that additional paper work is needed and the processing time to get approval is 24-48 business hours. Please note that you pay only after you receive the order. You can anytime refuse or reject the order and the delivery person will take it back with no charge to you. Once the payment is made and mobile phone used then the sale is final. Please note that you will have manufacture warranty on all products for future issues.

FREE 0% financing on mobile phones in Nagpur

We have teamed up with local banks and major mobile phone brands to bring you 0% financing option in Nagpur. If you decide to choose the finance option during the order placement online, we will call you to discuss the terms and ask you to furnish documents requirement for the requested mobile phone or tablet purchase. After that we will have our partner bank directly contact you to confirm documents and approve the finance. This process can take 24-48 hours. Once we get the approval confirmation from the bank, we will deliver the product to your address within 2 business hours.

Return on Delivery

You do not pay online when you place the order. You do not pay until you receive the order in hand. At any point during delivery you can reject the order and the delivery person would not charge you anything. Once the order is received and payment made, the sale is final. Please note that once you insert the sim card and phone is working then the manufacture is sent an auto message to activate the warranty on the products. After this the products cannot be returned to seller. You would still have the manufacture warranty on all products for any future issues. We will work with you if any issue arrives later after the purchase. That is the biggest advantage of working with a local store as you can stop by anytime for any future problems.

Privacy Policy

We store your personal information on our secured website with highest level of available security options. We will occasionally access your personal information from your online account for order processing and other reasons. We will never sell or provide your personal information to others or third parties under any situation. We will do our best to keep your personal information safe. We do not collect or store your financial information online at any point. This website requires cookies to provide all of its features.

We hereby accept that the website may not be entirely free of typographic errors; Nagpur Mobile/Mobile Paradise holds the final right to make changes & alterations to fix any such error that it may notice; some of these rectifications or alternations may also affect customer’s order that s/he has already placed with us. We request costumer to understand and co operate with us in any such situation.